Changing the world isn’t easy — but you don’t have to do it alone! Although, it can certainly feel that way if you’re looking for qualified Salesforce experts to provide ongoing support to your business.
The growing labor shortage is only further amplifying the problem, making it even harder for businesses to make their full impact.
That’s where VectorX comes in.
Salesforce Support and Staff Augmentation
One thing we love the most about our clients is that they dream BIG — and we love helping turn those dreams into a reality. Often, this means offering in-depth and ongoing training, providing continued best-in-class support, and deeply embedding ourselves into a client’s organization & serving as an extension of their own team.
Let’s take a closer look at the services we offer.
ongoing Salesforce support
How can VectorX help provide your organization with the Salesforce experience and support you deserve? Well, for starters, we can
- act as an extension of the client’s team for as-needed Salesforce support
- completely outsource Salesforce administration, configuration and technical support needs
- support client Admins directly with training and answering questions
- enhance client org with new feature releases
- train users to increase adoption
- help plan for what’s next
full staff augmentation
We love getting up close and personal with our clients, especially when it’s crunch time! That’s why we make staff augmentation easy — deeply and seamlessly integrating into our client’s business, becoming an extension of their own team.
Some common staff aug use cases might include:
- Filling gaps in Salesforce staffing between exits and new hires
- Need for discrete skills not available on the client team
- Backlog burndown & reduction
- Technical debt reduction & code refactor
- Environment management & DevOps
- Handle multiple smaller “mini” projects
- Provide technical leadership for the client team
strategic advisory services
We also offer white-glove, strategic advisory & consulting services that extend far beyond the world of Salesforce. Our tech experts are here to help leaders shift from a reactive mindset to proactively planning for what’s coming next.
- Roadmap & Technology Planning
- Environment Management
- DevOps & Release Management
- Architecture Advisory
- Change Management
what makes VectorX the best Salesforce Support partner
At VectorX, we love helping our clients reimagine what’s possible with Salesforce, provide the training & support they need to be successful, and ensure their mission always remains on center stage.
Salesforce Support Experience
All VX architects have 10+ years of experience on the Salesforce platform, and the average tenure of our employees is 5+ years.
In-House Salesforce Experts
All resources are located here in the U.S. — and we don’t use offshore resources for any component of our engagements.
Vast Implementation Experience
We have expertise in core Salesforce products, such as Sales Cloud, Service Cloud, Communities, Field Service Lightning, CPQ, and Pardot.
Proven Customer Delight
With VectorX, you get real partners who are committed to your success — and that commitment shows. Check out our AppExchange Satisfaction Rating of 4.8 (on a 5-point scale)
Curious about our capabilities? You can check out our Customer Stories page for real results and customer testimonials, like this one:
“I have come to rely on VectorX’s Support for getting the most value out of Salesforce and the strongest enterprise development efforts for my company. VectorX’s services have both served to resolve immediate business issues, and also planned for Salesforce enhancements with favorable long-term ROI.”
hiring Salesforce support & staff aug experts you trust
If you’d like to learn more about what makes VectorX the best Salesforce support partner, you can visit our Salesforce Support & Staff aug page — or for immediate assistance, send us an email.